| Address: | Hyderabad, Andhra Pradesh |
The DSLR Camera that I had purchased arrived in an insecure package which when opened revealed a wrong colored product which is damaged. I was utter disappointed with the product as
1. The product delivered is different color(black) from what I originally ordered(Red) for which I paid an extra Rs 1100 compared to the black one.
2. The packaging done by the seller is insecure and very easily damageable.
3. The product is already used as I had observed the Box seal had been opened already.
4. some part of the product is damaged and broken into pieces.
Now the worst thing is paytm customer care.
1. Unable to reach them through phone for instant queries.
2. When we email they wont respond for days.
3. They wont check if the products from sellers are authentic and new or not before they sell it on paytm.
I doubt if they have license to operate online shopping and they donot keep their promise of customer assurance policy as read from their site. Take serious action against these kind of sites which plays with customers selling duplicate damaged goods.
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