Paytm — Bg 03 test strips

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I placed an order for 2 packets ofbg03 test strips from paytm. I have paid for delivery charges also when i place the order. But when it receives i went to courier office which is 8 km from the delivery address that i gave to them. When i got the product it was having only 1 packet. And it seems like a sample bottle there was no covering no packet for the product. I gave request for the return they says to wait for 3 days. After that they say to send image everything. After 7 days they says to return back to the seller i return the product. I gave to them courier charge. They agree to pay it back. But when they got product the says my request for return of product is cancelled how is it possible. They are cheaters now i cant mail them paytm cheters
. Dont buy from paytm
Please dont buy anything