Paytm — Bill payment order in queued from last 8 days

Address:

Mumbai City, Maharashtra

I was trying to bill payment of my tata number rs 1260, on 2nd September but pyatm showing operator down and order was in queued form last 8 days .many times mailed to paytm care but they are not properly response, not reply my to my mailed which sent to paytm care so pls help to get reslove my issue otherwise refund my amt 1260 asap Details are below mentioned Paytm registered no- [protected] Order no :- [protected] Order date : 2 September 2015 Order amt :- 1260 Bill payment no : [protected] Order status : queued Thanks Hiren rathod [protected]