Paytm — Broken, Old, Damaged Item

Address:

Kolkata, West Bengal

I Have placed an order of MI 5200 power bank Order#[protected] on Monday, April 13, 2015 18:48:29. I have just received the item through JAVAS (Friday, April 17, 2015 16:15 ) and the seller of the item is Jai Ambe Fashion C-401, 4th floor, Astha Square, Near Tapi Bridge, Kapodra, Utran, Surat-395006. They have sent an broken, damaged and old item. Now what is the procedure to replace it or get the money back.