Paytm — Bus book destination

Address:

Rangareddy, Andhra Pradesh, 500035

I booked a bus ticket through paytm the destination i kept clearly chebrolu but they took it wrong which they have given two chebrolu one is chebrolu gunturu and the second one is chebrolu i have choosen second one chebrolu.they shoul tell clearly.
because of their mistake i waited for 2 hours before boarding time i called to sre hanumanu travel driver they said we are at gunturu chebrolu station how come they will do this mistacke.
i was at westgodavari chebrolu till 11:30pm
i need a justification as well as my amount should be refundable 1120 rupees
please refund it to my paytm wallet.