Paytm — Bus got cancelled at last moment

Address:Hyderabad, Andhra Pradesh

I booked a bus from Hyderabad to Goa in Deccan Travels for 14/008/2015. Luckily i got a call in the morning and they said bus got cancelled due to breakdown. Paytm Ticket ID : OD1D2X Immediately i booked in Kaleswari Travels (B9R Multi-Axle Semi Sleeper). I got a conformed ticket. My bus was scheduled at 08:40 PM. At 8 PM i was about to pick up my bag and suddenly got a call from Kaleswari and they said their bus got broke-down and hence cancelled. I have booked hotel in Goa and with this last moment i was left in shock. Nothing was coming in my mind since it was already 8 PM. I don't have much words to describe my ill situation they put me. Now one shocking turn. At 09:40 PM i got a call. They mentioned we are calling from Kaleswari where are you. I said that i got a call from you that you cancelled the bus and immediately they cut the phone. This clearly means bus went to Goa however they have cancelled the Paytm quota or something. After some time i talked with bus operator and he said bus was on schedule and someone lied to you. Guys this can happen with anyone. The call which mentioned bus got cancelled was from [protected]. Basically they fooled me. Bus actually went to Goa.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information