Paytm — Bus ticket refund from bangalore to chennai

Address:	210301
Website:	www.paytm.com

I booked a ticket from paytm.com in National Travels from Bangalore to Chennai on 7/12/2015. They cancelled the ticket without any prior information. Later I booked another ticket from paytm.com in Shama shardar Travels and the ticket was successfully booked. The Bus timing is 6:45 AM from Silk Board Bus Stop, Bangalore. I waited there till 8:00AM. There were some contact numbers of bus operators provided in the ticket. I tried calling them but all only one of them is reachable and when I talked to those bus operators they told me that their bus is cancelled and some other bus will come to pick you. I waited there till 8:00 AM but no bus came. I have some urgent meetings in Chennai, so I got some other bus and came to Chennai. Then I complaint to Paytm customer care people they don't even responded properly, they told me that we will refund you all the amount that we have taken from you. But after so many days still no response from there side. That's why I decided to complaint against them, please take a strict action against those people. I have all the tickets, mail regarding my complaints, chat with customere care people. If you want I can give you all the proofs.