Paytm — Bus tickets to the operator which does not exist.

Address:Rajkot, Gujarat, 360005
Website:www.paytm.com

I and my brother had flight from Ahmedabad to New Delhi so i booked a bus on PAYTM from Rajkot to Ahmedabad Airport by Shree Ramkrupa Travels of 11:45 PM on 4th october.The amount of 700 rupees had been deducted from my account by PAYTM. But when i reached at the bus operators office he told me that they do not have any such bus on this routes so i told him that i have my ticket through paytm for your bus but he denied that he didnt have any such services and it is PAYTM's fault. Due to this i had to rush a lot to find new travel option from rajkot to ahmedabad aiport urgently and i had to pay a lot more to other travel operators. When i wrote my complain to PAYTM they told that the operator denied for refund of money as they as opertor didnt have any such service so i told them that if not operator then you should refund my money as i paid my money to you for bus tickets though i was not able to travel through that ticket as no such bus route exists but then to PAYTM charged me. I demand my refund from PAYTM for bus service which i wasnt provided and for mental harassment and they are denying it. Please file a legit complain against paytm.My ticket numbers are 34185896 and 34186007.
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