Address: | Gautam Buddh Nagar, Uttar Pradesh | Website: | paytm.com |
I booked an indigo air ticket from varanasi to new delhi using paytm. The paytm application asked me to pay rs 1 to confirm the booking which i did using my debit card. I even waited on the app for a pop-up to pay the required amount which was rs 2695. But to my surprise i received the confirmation email with a valid pnr from the paytm and also the attached flight ticket in the e-mail.
I even contacted the airlines and they told me that the pnr is confirmed and they even sent me the confirmed ticket.
After about 6hrs, without any one contacting me from the paytm team, i received another e-mail from indigo that the pnr booking has been cancelled by the paytm.
Now am trying to contact paytm from a long time and they are not replying to any of my continuous sent e-mails.
This was my first time using paytm to make an important and urgent booking and they failed my expectations considerably. I would be giving a very bad feedback about the paytm.
Order number with paytm:-[protected]
My indigo airlines pnr:- ghqhub
Date of travel:- 6th july, 2016 Was this information helpful? |
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