Paytm — Cancellation of order due to technical fault in promocode list

Address:500009
Website:paytm.com

When I was placing this order I was trying to select PROMO25 promo code which was listed in dropdown during checkout, but after selecting PROMO25 and placing the order([protected]) promo got converted to LA15 which was giving less cashback. I tried to call to customer number 5-6 times but no luck and mean while I thought like I will place new order again and I placed one more order and this time proper promo code PROMO25 came in order (Order number [protected]) Now while I am requesting to cancel first order (Order number [protected]), but cancellation team is explaining me about return policy and not considering the issue which I have faced during selection of promo code. There was a issue on there website in selection of promocode, due to that I have selected one promocode and placed order and after successful completion of order, in order one different promocode came and due to that I have placed another order and requesting for cancellation of first order.
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