Paytm — Cancelled order and didn't get any refund

Address:Bangalore, Karnataka, 560100
Website:First cry and paytm

Hi All,
I have placed an order on first cry on[protected] through paytm wallet payment and on the screen it says order has been completed. Later after few minutes I have received an email saying order has been cancelled and amount 1071.70 (description - OS PAYTM ref no - pg-[protected]) has been deducted from my bank account.
When I contacted first cry they said we haven't received the payment and we cancelled the order. For good they registered my complaint and they get back to me today saying we haven't received your payment for further clarification you can contact paytm. When I check with my bank they are saying if the not gone through then the amount will be revert back to you and they keeping me calm down. Who the hell have my money? After seeing reference, as per my understanding Paytm has my money please deduct that amount to card immediately within 24 to 48 hours.

Thanks,
Lalitha
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