Paytm — Cash back not yet received for samsung galaxy j2 (gold)

Address:	Prakasam, Andhra Pradesh, 523101
Website:	paytm.com

Dear sir/madam, My self p m jagadeesh purchased samsung galaxy j2(gold)mobile from paytm for a cashback of rs.1535/- for order id: [protected] placed on 14th oct, they mentioned that cashback will be credited to my wallet with in 24hrs of product shipment. product shipped on 15th oct, 4 Days passed away and product also deliverd to me. From 16th oct onwards am mailing to them for my cashback but they r not giving proper response to me. MANY TIMES I'VE RAISED A COMPLAINT IN PAYTM SITE VIA [protected]@paytm.com, every time they given a different ticket number with same response and not resolved my issue till date. 16th oct morning around 9.30 a.m is the first one (complaint) raised by me and the ticket number is:[protected]. And after thay given many ticket numbers for me. they said that with in 24-48 hrs they will solve my problem but 4days went on still asking 3 more days to resolve.