Paytm — Cash On Delivery Order No. [protected] (Amount paid on delivery but not credit in bank or wallet.

Address:

Ajmer, Rajasthan

Sir, my complaint is aprox. 40 days old, I have arpox 25 email to paytm and also complaint on customer care phone no. approx 20 time. every time paytm issue complaint ticket no. but my problem not solve till date 14.09.15. my COD full amount not credit to me till date. Dispute payment to be paid by paytm but paytm deducted Rs. 871 extra in my wallet for this order on 5 Sept. after 41 days of order. Please read all message. I have booked 05 saree by COD order no. [protected]. 24 july 15 Rs. 325 paid from my wallet & remaining amount Rs. 1170/- I have paid at my home. I have returned 4 saree cost of Rs. 1194/- . Therefore the total payment due to paid me by paytm is Rs. 1194+150(cash back of 1 saree) Rs.1344/-. I have received in my wallet total Rs. 1046/- i.e. 298 less amount . Transaction details of add money as refund for order no. [protected]: +Rs. 273 -:[protected] date 4.8.15:at 12.29 PM +Rs. 299 -:[protected] date 4.8.15:at 12.29 PM +Rs. 149 -:[protected] date 4.8.15:at 12.29 PM +Rs. 299 -:[protected] date 4.8.15:at 08.02 PM +Rs. 26 -:[protected] date 4.8.15:at 12.29 PM Paytm deducted total amount Rs. 1891/- transaction details is as under -- Rs.[protected] date 4.8.15:at 10.34 PM transferred bank -- Rs. 299 -:[protected] date 6.8.15:at 06.00 PM transferred bank -- Rs. 149 -:[protected] date 6.8.15:at 06.00 PM transferred bank -- Rs. 273 -:[protected] date 6.8.15:at 06.00 PM transferred bank -- Rs. 871 -:[protected] date 5.9.15:at 10.57 AM Money not credit in my bank account. I have submit bank account detail for this period by email to paytm. It is very bad service of paytm. I have regularly emailed for this issue but wrong action taken with me and 871 also debit in sept. 15. Please pay in my wallet Rs.2039/- detail is as under : Add[protected] deducted = 895 Therefore i have received nil amount against paid[protected] . Therefore payment of 895+1194= 2039 except cash back of 1 saree of 299 which is not returned. I have very disappointed by bad service of paytm.