Paytm — Cheated by PAYTM-

Address:

Ahmedabad, Gujarat

Hi, I am active user of Paytm Site. Recently I booked one bus ticket for my wife. Order id is[protected], with the name of my wife Shweta Mehta. When I booked this ticket at that time It was showing the bus is sleeper coach only and due to same I booked the seat B ( that was lower one) . But when my wife boarded into bus that bus not complete sleeper coach and conductor/bus agent was saying that you need to take seat A. Also they misbehaved with my wife at that time. The bus quality is pathetic and picture shown during booking was complete sleeper coach but the actual bus was not complete sleeper as well as not air conditioned also . I don't know why paytm is cheating people with these rubbish travel agents. I lodge the complain in PAYTM Site also. But those people are not taking my problem/issue seriously. I have also attached the bus pic which shown during the booking on paytm site. You can verify the same with the future dates booking. Please help me to get resolution of my problem. Thanks Nitin +[protected]