Paytm — Cheating of price and fake product.

Address:

Mumbai City, Maharashtra

I placed one Order Number: MPtkt - [protected] out of which two items in the order were received.

One of the product is Prasid Mypad. They had shown the original price of product as Rs. 799/- on their website with reduced price as Rs 298/-. However, on opening the product, I found that the MRP on the product was Rs 295/- only. This is cheating with the customers. They have shown the price as Rs. 799/- instead of original Rs 295/- and sold it even at a higher price than MRP. It is a violation of Consumer Protection Act and even taxation acts such as Central excise Act and Local State VAT Tax. I requested them to cancel my product and intimate what action has been taken by them against their vendor. But no action has yet been received.

Second product which I received today is Funschool Sketcher. The product is damaged one and not new at all. The Board is not clean as it should be and it appears to be used. Black magnetic particles on which the board works do not wither away on cleaning.

Customer care people are so reluctant to help and return the product and refund the amount.

they are big time cheaters.