| Address: | Ranchi, Jharkhand |
Dear Sir,
I placed an order on *12 Sep 2014 for *Karbonn Titanium S5 Plus* with *Order No.[protected]* at Paytm.com and paid Rs 7344 for this and applied a promo code MOB1000, it says get 1000 cash back in PAYTM CASH after 24 hours of Shipping. But i didn't get any cash back yet. product was shipped on 14 Sep 2014, and I got *Docket No.* *UNIPAYP411490 *of GOJAVAS. But till 18th Sept (which is maximum delivery time) my product was not received. I regularly check the status of product on your website also in your logistic partner website but after 15 Sep 2014 no status is updated. when i talked with gojavas courier and got answer that product is untraceable and paytm has received compensation of it and will send new product. .But Paytm is always fooling me by fake commitment about delivery and cash back. i didn't get any detail about reorder or cash back till now. my an important work has been hampered because o[censored]n delivery of mobile. I had to suffer with so many mental pressure and financial issue. Please take immediate action against paytm.com and make refund my money with compensations.
Regards
Amber Prasad
[protected]
[protected]
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