Paytm.com — Product not delivered and got mail & message was that product delivered

Address:	560102
Website:	www.paytm.com

I have order Dixcy scott cotton vest and total paid Rs 449 amount by netbanking Paytm Order No [protected] and approx delivery on or before 10th Oct, 2016. still i am waiting for my order and as on 12th Oct, 2016 I got message Your product was successfully delivered but I don't get any courier from paytm or no one deliveryman has been contact or given any courier to my office. I have complain many time to [protected]@paytm.com & [protected]@paytm.com but both side i given same reply to me that "We will get back to you at the earliest". still I am waiting for my product. I had complain as on 12th Oct, 2016 still same reply is given back to me. paytm ticket ref nu is 07935204. I also try to talk [protected] number but system says please send mail to [protected]@paytm.com. Now, I very tired about paytm services. I says what should i do to get my product please give me suggestion to solve my problem.

thanks