[Resolved] Paytm.com — Recharge not done after payment | |||
I have recharged my mob [protected] through www.paytm.com with rs 222 with Paytm order no:[protected] but till now I have not received this recharge yet.I have launched so many complaints with reference no Ticket #[protected],[protected],[protected],[protected],[protected],[protected],[protec...⇄ and each and every time they are saying that it will be resolved with 72 hrs.One person from paytm.com named Rachit has mailed me up and said that it will be added in my acc but there is no addition.rs 222 has already been deducated from my bank acc.Please help me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
This is to inform you that amount of Rs. 222 was refunded in your Paytm Cash account against Order Id[protected]. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:
Order number:[protected]
Amount: Rs. 222
Date of transaction: 30 Dec'13
Recharged number: [protected]
We hope the details shared above are sufficient towards the resolution of this issue.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer
Care [protected]@paytm.com