Paytm.com — refund not credited even after a month of transaction

Address:	110096
Website:	paytm.com

First of all, i want to say customer service of paytm is pathetic. I have complained many times but they never care to send even a simple reply. I have placed many order in september 2017, and a few of them were canceled and refund were initiated but i never got any of them till date. The following refund related smses were received from your paytm.

1) sbifss just gave us a reference number arn: 74678447277000002396492 for successful refund of rs
1139.00 from paytm to your bank account.
Please contact your bank for any further query quoting this number.

(2) sbifss just gave us a reference number arn: 74678447273000002012903 for successful refund of rs
22.55 from paytm to your bank account.
Please contact your bank for any further query quoting this number.

(3) sbifss just gave us a reference number arn: 74678447263000001941666 for successful refund of rs
1349.00 from paytm to your bank account.
Please contact your bank for any further query quoting this number.

(4) sbifss just gave us a reference number arn: 74678447263000001941781 for successful refund of rs
729.00 from paytm to your bank account.
Please contact your bank for any further query quoting this number.

(4) sbifss just gave us a reference number arn: 74678447280000003092574 for successful refund of rs
237.00 from paytm to your bank account.

(5) sbifss just gave us a reference number arn: 74678447280000003049145 for successful refund of rs
275.00 from paytm to your bank account.

I think this a fraud. Because i have talk to my bank branch also and they don't have any information on it..

So, i lost around rs. 4000 for the orders above. Its a n eye opener for me, never trust this seller