Paytm.com / Times Of Money — amount deducted but service denied

Website:

Times of Money limited payment gateway

I made a payment on udemy for 800 rupees through payment gateway of times of money limited. The amount deducted from bank at 13 may 20:30 hours but udemy denies the payment please help for a refund from times of money limited as soon as possible. I have written on their website about this but not heard anything from them udemy also checked the payment and they deny they've received it. I made a google play store purchase using internet banking of sbi