Paytm.com / Times Of Money — purchasing problem of mobile legends bang bang

Address:

Darjeeling More, Darjeeling, West Bengal

I have purchased an inapp item on 2nd of april2019. My sum amount of rupess 800 got deducted from my bank account whereas i didnot receive any items that i purchased. I tried to complain about my problem in all the websites i could find but none of them provided a respond to my loss. Its been five days now still i havent got any refunds nor the items i had purchased. The transactions took place as soon as i made the purchase but the money was transferred to the company known as the times of money limited whose headquaters lies in mumbai. I have had never came across such problems before while making an inapp purchase.
I have waited for so long now so i am growing impatient to this problem.

Please, kindly i would ask you to look into the matter and refund my money back to my account.