Paytm — Company charging service tax

Address:New Delhi, Delhi, 110001
Website:paytm

This is Seema Negi, I had purchased from paytm for Rs.1699/- but i did not like the product and I got refund on my paytm account, now I want my money in my bank account but company's representative said that you will get your money in your bank account but after deducting 4% service tax on total. Now, tell me sir what is this, I never seen such kind of policies in other site and also it is not fare how you could deduct service tax while customer did not buy anything. Please look at this matter.
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