Paytm — Company not responding to complaints and not giving committed cashback

Address:	Gautam Buddh Nagar, Uttar Pradesh, 560034
Website:	Paytm.com

Dear Sir I placed an order for a Bicycle and a Yoga Mat wide Order No. [protected] on January 15, 2016. As per the Company Offer I am to get 51% Cash Back on the Paid Price of both the items i.e. a Total of Rs.3672/- is to be received as Cash Back within 24Hrs of the DESPATCH of each of the Items. The Bicycle was despatched by the PayTM vendor on 16th and hence I should have received the Cash Back of Rs.3335/- within 24hrs of the despatch of the Bicycle. I wrote an email to PayTM and was informed by them on 17th that it will get credited within 24hrs of the despatch and hence I need to wait. I wrote two more mails today i.e. after 40hrs of the despatch of the product but the Company PayTM has stopped responding now. Request your assistance in the matter Regards Jitendra [protected]