Paytm — Counterfeited product sold on Paytm by the seller SYNDROME ENTERPRISE

Website:www.paytm.com

Order Number: MPtkt - [protected]. Date of Delivery: 13/10/2015 and Date of complaint : 12/11/2015 It is pack of two lakme eyeconic kajal set. It is a fake product. It can be verified from the print on the kajal. There are numerous spelling errors in the print with the blue band on the kajal darker than the original one. Also as printed on the kajal it is smudge-free upto 10 hours. I have used the original one. It is indeed smudge-free. But this one is not so. It smudges almost immediately and is the black colour is of a lighter shade. I am a regular buyer from Paytm. Such a thing gives bad impression of the online buying portal. On compliant to PayTM they simply ignored the issue giving the reason that it is beyond the seller's 15 days return policy so no refund can be done. They are simply ignorant of the negativities of a fake eye make-up. A counterfeited product being sold through their website is not an issue but a refund is.
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