Paytm — defected shoes refund amount

Address:

Meerut, Uttar Pradesh

i purchase shoes online order no.[protected] order delivery to late 16-mar-2015, product is defected to customer care no.many time not connect than write a mail i tiket no genrate and defected product returned 24-mar-2015, company promised 3-10 days after pick-up defected product but NO REFUND received this day. more mail & call ashoka care but no resolution this issue .company promised mails many time your bal transffered 1st promised : Shubhankar, Mar 26, 04:51: Hi Parvez, Thank you for placing Order # <[protected]> with Paytm. I am Shubhankar, and I am sorry for the inconvenience caused. Our Courier partner will pick up the item from your mentioned delivery address within the next 7 days. If for some reason we will not able to pick up the item from your location, you will get an email from us within the next 72 hours. Once the item has been picked up, reaches the merchant and passes the quality check, we will initiate a refund to your Paytm or bank account. Please keep in mind, the item you wish to return must only have been used for trial purposes and not worn, washed, ironed or tampered with in any way. Please include all original price tags, labels, packing and invoice along with it. You can also visit "Help Center” on the Paytm app for further details. If you have further queries please let me know. Here to help, Shubhankar 2 nd promised : Order#[protected] Friday, March 06, 2015 00:19:56 We have started processing your request and will get in touch with you shortly with updates. Please share product images, brand packing and outer packing for the above return requested items(s) at the below mentioned email with the following Subject: RETURN_REQUEST_[protected]. 3 rd promised : Debojit, Apr 4, 03:35: Hi Parvez, Thank you for placing Order # <[protected]> with Paytm. I am Debojit and I’m going to be helping you today. The amount has been refunded to your Paytm Wallet. Paytm Cash can be used to recharge, pay a bill, shop or even book a bus ticket on Paytm. Please note that if cash back has already been credited to your Paytm Wallet, the refund will be done after deduction of cash back amount. If you have further queries please let us know. Happy to help, Debojit Disclaimer:- 4 th promised : Debojit, Apr 8, 03:39: Hi Parvez, I am Debojit and I am going to do my best to solve your problem. As per our records, the amount has been refunded to your wallet you have transferred the same to your bank. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Debojit