Paytm — delay in delivery

Address:Mumbai City, Maharashtra

My order for karbonn mobile vide order no .[protected] was supposed to be delivered by 17 April 2015. Till date it has not been delivered. No body from customer support is replying for mails. Send by me . Please help to cancel my order and get my money back
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the order showed that the item will be delivered latest by 9th may. but still the item was'nt dispatched by 12th may.i have raised as many queries as posiible but no reply from the shopping site. so i have cancelled the order. do not shop on this website. this is my humble request
I placed the order on 07-may. still not received my product however expected delivery date was 12-may then they changed it to 14-may and today is 15-may.when i tracked with courier dehlivery it shown that it till take more 7 days, pathetic service.
I mush have ordered from flip kart for the same product it was just 50rs extra on flipkart, they should learn bussiness from other company or they should just shut down they services as there are lot of complain of this website. i will never use this site again and wil ask all my friends not to use paytm.
Sir Maine ek fastrack watch order kiya tha jiska delivery date 14/05/2015 tha but avi tak delivery nai hua h... Jabki Mai iska online payment kar chuka hu...plzzz help
Sir,
My order number:[protected]. My Est by date: 08 June given by Paytm. I have order at
02 Jun '15 1:54 pm. still now not delivery item at delivery address. please give me information.
I had placed order thru Paytm for Seagate Backup Plus Slim (STDR1000302) External 1 TB Hard Disk (Blue) on 22.06.2015.

As per them, the Order was shipped by them on 25.06.2015 thru M/s Swapnex Logistics vide AWB no.[protected] on 26.06.2015.

I have been trying to approach M/s Swapnex for the status of the delivery, but the phone nos provided are either not reachable/switched off or are not picked. The mails being sent to M/s Swapnex customer care are bouncing back from their server.

I have been contacting M/s Paytm for last 3 days for the delivery status, but their standard reply is "We would get back to you within 72 hours."

I cannot believe that in the current stage of e-commerce, an e-commerce company can actually be so apatetic to the customers.

Considering the circumsatncesm, I do not know, whether my consgnment would actually reach me or not, but I WOULD LIKE TO CAUTION ALL OTHER TO BE CAUTIOUS OF PLACING ORDERS THRU PAYTM.

PAYTM IS TOTALLY NON-RESPONSIVE COMPANY AND DOES NOT PROVIDE CUSTOMER CARE

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