Paytm — Delay in order

Address:

Pune, Maharashtra

I have 4 orders From PAYTM on 21/04/15 and from 23rd it is showing that items are packed and handed to courier but still on 28th it is not dispatched by any courier, i cant redeem my cash back also, please do something, this is my first shopping experience with PAYTM and if I get this type of service i will never ever buy anything from PAYTM. no one is replying to mails.I have made all the payment in advance of about Rs.5800. also these 4 orders are confirmed by 4 different sellers even then not a single order is dispatched. please do something. or cancel my orders and refund the money today itself. my order no. are ORDER NO.[protected] ORDER NO.[protected] ORDER NO.[protected] ORDER NO.[protected]