Paytm — Delivered me with box of stone and soap instead of lenovo a6000 (Black)

Address:560064
Website:PAYTM.COM

I have ordreed the lenovo a6000 (Black) product from paytm on nov 05 2015 8:24 am and they have delivered me with box of stone and soap in it which is delivered nov 10 2015 time : 2:50 pm.. I don't think is the way to treat customer, paytm is cheated. On top of that i have tried reaching customer case number[protected]/+[protected] but no response

Delivery nov 10 2015 time : 2:50 pm

Below are the product detail. I have attached the images for the same. I hope consumer complaints forum will help me on this

Your order no is[protected] order placed on nov 05 2015 8:24 am
Lenovo a6000 (Black)
Cc transaction no 008277

Delivery nov 10 2015 time : 2:50 pm

Courier company details :
Awb number:[protected]
Courier company: ecom express
Courier company details
Ecom express
No. 14/12/2, samalka old delhi-gurgaon road new delhi - 110 037
Contact number:[protected] / 66598800


Regards
Ankush
Budihal.[protected]@gmail.com
+5 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Please find the attached additional pics. the tampered mobile box

Below ticket has been opened by PAYTM.. but there is no prompt reply.

Ticket #[protected]: A stone and a washing bar for a order of mobile...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20039
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information