[Resolved] Paytm — Due to Paytm worst service received a damaged item and loss of 4500 and my valuable time.

santhoshanand

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Dear Sir My Paytm Order No:#[protected] I bought a laptop for Rs.24340/- with Rs.7000/- cash back, Paytm sent a damaged piece, (screen broken) Now they are saying that paytm will refund your money. But to buy the same product now almost Rs.4500/- difference is there.who will bear that now? Is this best paytm can do???? Wasted all my time searching a product, ordering it and waiting for product. After that what i got " A [censored]ing Damaged product" I cant buy a new product now because my money is blocked somewhere(I will get a refund after 1 or 2 weeks), I am in urgent need of that product. What i have to do now? Is this the way you treat customers? This is the worst shopping site with all fake products and fake promises made to customers.I was totally disappointed. All i want is "Either give the same product for same cost or refund extra Rs.4500/- for me".Because of it's absolutely mistake of PAYTM . Do better and best. Thanks. Regards: Santhoshanand +91-[protected]

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Complaint marked as Resolved

Dear Sir Now i would like to order same product but i need it before price .it;s 24340.(7000 Cash back) now it's 24500(4000 Cash back). if paytm people delivered a new undamaged product this problem may not occurred So due to paytm service only i lost this product. And Yester day i got a call from 020 6614900. he just discussed about my issue and he said that my superior will call you back and he disconnected my call. Again 6 minutes after i received a another call from 8979200769.he said am superior customer relationship officer like he starts the discussion about my issue and order details He is generating otp and asked him i shared to him He said that we will refund the amount directly to wallet like that. But he is transferring my total wallet amount to his account.His name(Krishan Kumar).he is generating new password. This is totally doing illegal and fraud behalf of using PAYTM brand.I just belief the brand name of PAYTM and i shared the details. Some of paytm executive shared my issue and details to third party illegal persons with the hand of paytm executives he did fraud and lost 5540. Please check the issue and cancell the amount and refund to my wallet. Here am sending the Transaction Details. TO: krishan kumar Paytm Cash Txn ID 4B9698340D2855F6 Comment: thanks TO: krishan kumar Paytm Cash Txn ID 4717DBF3949B06E2 Comment: thanks Please do help full to me. Regards: Santhoshanand

Apr 11, 2015

Updated by santhoshanand Dear Sir
Now i would like to order same product but i need it before price .it;s 24340.(7000 Cash back)
now it's[protected] Cash back).
if paytm people delivered a new undamaged product this problem may not occurred So due to paytm service only i lost this product.

And Yester day i got a call from[protected].
he just discussed about my issue and he said that my superior will call you back and he disconnected my call.

Again 6 minutes after i received a another call from [protected].he said am superior customer relationship officer like he starts the discussion about my issue and order details

He is generating otp and asked him i shared to him

He said that we will refund the amount directly to wallet like that.

But he is transferring my total wallet amount to his account.His name(Krishan Kumar).he is generating new password.

This is totally doing illegal and fraud behalf o[censored]sing PAYTM brand.I just belief the brand name of PAYTM and i shared the details.
Some of paytm executive shared my issue and details to third party illegal persons with the hand of paytm executives he did fraud and lost 5540.

Please check the issue and cancell the amount and refund to my wallet.

Here am sending the Transaction Details.

TO: krishan kumar
Paytm Cash Txn ID 4B9698340D2855F6

Comment: thanks

TO: krishan kumar
Paytm Cash Txn ID 4717DBF3949B06E2

Comment: thanks

Please do help full to me.

Regards:
Santhoshanand

[Resolved] Paytm — Due to Paytm worst service received a damaged item and loss of 4500 and my valuable time.

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