Paytm — Eelectricity payment transaction faild,amount not back received

I am paying electricity bill through paytm app.but payment transction failed.but amount not credited my account.please solve the problem.transaction id no.[protected].dt.18.06.2016.Kindly solved the problem in future this type issues dont repeted.This for your infomation please get it .please refund the amount immediately .i am expecting to you .please
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