Paytm — Failed payment

Address:	New Delhi, Delhi
Website:	www.paytm.com

Sir/madam, i'm arunava roy. I attempted to pay my cesc electricity bill on 15th of this month by paytm. The bill was of rs 800 and rs 30 was in my wallet. So paytm needed to take rs 770 from my ubi account. But i received a message that the transaction has failed at your bank but rs 770 was debited from my ubi account. Under the above circumstances i want to know how much time it will take for the money to get credited to my account. My ubi account no is[protected] and the id number of my failed transaction is [protected]/[protected]. So if you check this number
Then definitely you will be able to see that the transaction had really failed. I also got the message from paytm that it will take 7-10 working days (Maximum) for the money to get credited to my account and in case of further delay i should contact my bank. Under the above circumstances i request you to kindly look into the matter and ensure the smooth return of the money to my account. My mail id [protected]@yahoo.Co.In