Paytm — Failed transaction, money deduected

adityaaggi

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, This is being written with very pain, happened for several times. I tried to recharg my phone number and the result was 'Transaction failed', so i tried again and the result was 'Success'. After some time, irresponsible Paytm deduced money for Failed transaction as well. [protected]:31:13 Paid for Order Paytm Order #[protected] Paytm Cash Txn ID[protected] -Rs 110 SUCCESS [protected]:30:30 Paid for Order Paytm Order #[protected] Paytm Cash Txn ID[protected] -Rs 110 SUCCESS (This was failed before, now they deducted money) Please help me out and ban them

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Comments

Shailendra Parashar

from Delhi, Delhi

Hi. I tried to recharge my mobile for two times first time it shows "Payment Confirmation Awaited" and i got confirmation message in mobile that Rs. 250/- debited from my account after some time it says "Your order is failed" and i dont get mobile balance. Order Number is - [protected] and Transaction No[protected].

Then i got their customer care phone number but i tried multiple time to call them that was busy for all time. Then i decided to recharge again with Rs. 50/- but this time i got confirmation message first in my mobile that say Rs. 50/- debited from my account and then it is again showing me "Payment Confirmation Awaited" and till now it is the same. Order NO. - [protected] ... and Transaction No .[protected].

I try to email them about the same but that page is not allowing to email from their help center.

I dont know what to do?

Please help.