Paytm — Failed transaction, no reversal

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

My name is Ritabh. On 20th September I made various payments to a merchant through an HDFC Rupay Debit Card through PayTM. Due to issues which looked to be technical in nature, all the transactions failed. The respective amounts for all transactions were refunded except one of Rs. 2, 248. I contacted the bank and the merchant and none of the two have received the money. Please look into it and get in touch with me as soon as possible.
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