Paytm — Fake JBL Pulse speakers delivered

Address:Pune, Maharashtra

Return Request ORDER NO.[protected] I ordered JBL Pulse speakers from Paytm site and received the JBL Speakers 10 days back. The speakers delivered to me are fake speakers and I asked them to arrange for a return. I tried to follow up with Paytm and set them mails multiple times but they are not responding properly. Following is the first mail sent by me on 13 March 2015. After this mail they asked for some details that I provide but no action has been taken by them yet. I am attaching the images of the fake product that was delivered. Hi, I just received the JBL Speakers that I ordered and to my surprise, it is a FAKE JBL speaker. I have verified thoroughly that it is a fake speaker and want my money to be refunded immediately. I received this product after waiting for a week and this is what was delivered. I am disappointed in PayTM. Please process the cancellation request immediately and arrange for the pick up of the item. I have already placed the request on your site as well. Regards, Manoj Bhatia
+3 photos
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20037
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information