[Resolved]  Paytm — fraud and defective product

Address:

New Delhi, Delhi

Sir, I ordered a nexus 5 black 16 GB[order no.[protected]] on paytm on3 Jan 2015 and got it delivered on 6 Jan 2015.. After I opened the box I found that its one speaker is not working.. So I mail [protected]@paytm.com After 10 mins I received a call from [protected] in which they claim that they are from paytm and said to refund my money to account.. And ask my ATM details and otp and cvv etc.. And then my account is deducted with lots of money... I paid 27239 for the phone to paytm...and rest all my amount is deducted by fraud paytm employees... I am attaching all the proofs I have: bank statement as well as paytm slip for phone.. My total loss is: 27239+100+1000+1000+1000+1400+3200+1000+50+100+815+100+100+17+17+17= 37155 this is the total loss.. Please help me out.. My contact no. [protected]