Paytm — Fraud on paytm (Complaint no.[protected]

I am a retail enterpenur who got registered with paytm as a merchant. Started telling customers to use paytm as it is convenient method of payment.

My trust on paytm got shattered when i received a call at 3.11 pm on 2nd july, 2017 on my landline no. From the mobile no. +91 [protected]. The caller told me that he is calling from paytm and informed me that my account has been blocked due to some kyc document issue. I confronted him and told him that i want to speak to his senior. After this phone was disconnected.

After few minutes i received a call from the same no. On shop mobile/paytm a/c and pretended to be the senior person from paytm and told me that my paytm account have been blocked due to insufficient kyc documents and will be activated immediately.

He told me to be on-line and said he has sent me an sms from vm-ipaytm in which a link was mentioned. He told me to click on the link and set password 12345. I again confronted him that why should i use password given by him.in reply to that he took me in confidence that he is from paytm only and sms has been sent by paytm. He has called me to help only.

After that i filled the password 12345. Without asking the otp generated, he spoke to me almost 1 min. And the phone got disconnected. After that when i checked my paytm account and i found that entire money has been transferred to various other accounts:
1. Sbi rupey
2. My sbi
3. Sbi new sky
4. Skg insurance services
5. Aaaaaaaskal

In shocked status i contacted paytm team and registered the complaint of cyber fraud (Complaint no.[protected].
Though they found out the details of all nos. They refused to take further action. It has been more then a week no action has been taken place. More over they are trying to convince me how the more money then my limit (25k) has been transferred to various a/c. They refuse to own the responsibility.
Because of paytm's insecure interface i lost 66k. Which means a lot to enterpenur. How can rbi provide banking licence to these guys

Paytm should not be allowed to operate if they can't fix these basic security issues.
I demand they make good for all my loss
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I have placed an ordered through paytm mobile app
i also got msg about delivery
today i had called 3 times to Delhivery customer care but the told me that my product will deliver today
this type of services atleast from paytm i have never expected
I haven't booked a flight ticket through my paytm account, but if I try to use FIRSTFLIGHT coupon code to book a ticket, it shows that you had already used it .
So I just want to know that if we can't use this coupon so why the heck you provide this type of coupon to your costumer?
Maine 41 rs ka recharge kiya hain bay Abhi Tak recharge nahi hua..
Order no is [protected]
And plzz provide ur toll free customer care no..
All mentioned No's are not working..
In ur paytm on 30th june u have shown ami thumi on leela mahal theatre vizag, so i have booked 3 tickets c8 c9 c10 matinee show on 2nd july 2017.But in the theatre movie was changed. So please enquiry the details ans refund my money back
Paytm order id.[protected]

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