[Resolved] Paytm — Fraud Service | |||||
I had booked the ticket for Mumbai to hyderabad on 02.11.2015 order id - [protected]. I tried to reach concern bus operator which was mentioned in the ticket there were saying that there is no booking for the particular bus. However had a conversation with paytm customer care executives there was no response from them too. Customer care executive was confirmed that he will be giving call after 15 mins but they didnt revert yet. i have been waiting for bus till 11.50 pm . The bus was supposed to arrived @ 9.15 pm . Paytm hadnt initiated refund to my account yet and there is no response from them too yet. this kind of fraud service i never seen in any ecommerce industry. Would request you to kindly look into this and do the needful. i am not bothered about money m just bothered about the services which they are offering to consumers. if any person in rush to go (Medical urgency ) what will happen with them if they faces this kind of pbms . Travel Name : new dhananujay travels - Pickup point- vashi mumbai Regards Mani [protected] Was this information helpful? | |||||
Aug 17, 2016 Complaint marked as Resolved Resolved | |||||
 2 Comments | |||||
Comments
I just got a call from Paytm, they were asking me to provide password change OTP rather resolving pending issues.
And also they were threatening me that they are going to block my account. and also mentioned that i need to provide OTP at any cost.
Got a call from this number : +91- [protected]
![]()
And also they were threatening me that they are going to block my account. and also mentioned that i need to provide OTP at any cost.
Got a call from this number : +91- [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20037
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
And also they were threatening me that they are going to block my account. and also mentioned that i need to provide OTP at any cost.
Got a call from this number : +91- [protected]