[Resolved]  Paytm — Fraud Service

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com

I had booked the ticket for Mumbai to hyderabad on 02.11.2015 order id - [protected]. I tried to reach concern bus operator which was mentioned in the ticket there were saying that there is no booking for the particular bus. However had a conversation with paytm customer care executives there was no response from them too. Customer care executive was confirmed that he will be giving call after 15 mins but they didnt revert yet. i have been waiting for bus till 11.50 pm . The bus was supposed to arrived @ 9.15 pm . Paytm hadnt initiated refund to my account yet and there is no response from them too yet. this kind of fraud service i never seen in any ecommerce industry. Would request you to kindly look into this and do the needful. i am not bothered about money m just bothered about the services which they are offering to consumers. if any person in rush to go (Medical urgency ) what will happen with them if they faces this kind of pbms . Travel Name : new dhananujay travels - Pickup point- vashi mumbai Regards Mani [protected]