Paytm — Fraud transaction - no response from paytm

Address:	560037
Website:	Paytm India

On 8th july 2016, a fraud transaction happened through my paytm account and rs 5000 were deducted. there was intimation via sms/email received for the same. after sending multiple requests to paytm care and cybercell no response was received.
Ticket no: 04263571
Ticket no:136876
It is highly irresponsible of paytm customer care team that after almost a week, there was no response.
Fraud transaction detail: dish infra order #ptm-2264565
Wallet order id: [protected]
8th july, 21:54