Paytm — I didn't receive the order but in statues it is showing delivered.

Address:	560066
Website:	paytm.com

Paytm complaint ticket no is 03184832.

I didnt recive the order but in statues it is showing delivered.When i contacted costumer care they said they will contact the seller and let me know.But even after several mails there is no proper response.
Paytm costumer service is the worst service i have ever seen.No serious action on complaints.
They have deliverd it in wronge address. I didnt even get a call from delivery boy during the delivery.I made so many orders from paytm since 2014. Every item came to correct address.This is the first time i facing this kind of issue.

I asked them to refund my amount but no response .

I really lost my fate on paytm.