Paytm — i ordered an iphone 6 through debit card. they didn't ship the item and auto cancelled the order. they didn't refund my money also

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Paytm.com

I ordered an iphone 6 through debit card on 19th september from bhubaneswar odisha. They didn't ship the item and auto cancelled the order. They didn't refund my money also. Order id [protected]
They don't pickup my call and also dont response to consumers. Please take necessary action as i have not received my refund of rs.27200 yet. I am very disappointed and lost my faith over online shopping. These fraudsters make india lose hope.
+6 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir i have recharged a no.by mistake and paytm know its by mistake they have send a message but the number i have rechrged is switched off i am saying them the number is switched but they are not refunding i have asked for the Transaction id they are also giving.help me!!
I don't know why my ID is blocked and after generating complain through APP then also there is no response and even I am not able to talk to any one and express my regards. Kindly help me on this aspect my mobile number is [protected]
Paytm Customer Care

+91 [protected]

+91 [protected]

+91 [protected]

+91 [protected]

Connect with us 24X7 We will be happy to assist you with a swift resolution to your queries on all our products and services

Paytm Customer Care Number, [protected]

[protected]

24×7 Call Customer Care, [protected]

--
I have order a mobile back cover
But by mistake i have order wrong model cover that why i have to cancel that order and i have to refund my money in my paytm account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information