Paytm — Irregular charges on postpaid

I have used Paytm postpaid service by mistakenly as this will be default mode when you use to pay...hence i pid my due in October2022 but then again I got calls saying there is outstanding amount to be paid well... I explained them everything and asked plz share me statement so that I'll chk and if there is any so I'll pay. But since then I started getting some rude ..abusive...and worst calls continuously with everytime increased amount...and i was kee on asking same.

One last day i got connected to some superior of excutive who understood my issue and post discussion i said i was ready to pay this but i want clarification and now just because no one gave that it was due ...hence it was not my mistake they are asking bill with late charges...i asked plz share me payment link of the actual due I'll pay immediately.

But no reply...and that is causing my CIBIL ...please help due to this i am not able to get loans which i need
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