[Resolved]  Paytm — ISF Recharge of 3g Data 127/- Rs plan

Address:

Lucknow, Uttar Pradesh

Dear Sir, My Mobile no is [protected] As per attached screenshot from ideacellular site I have done 3G Data recharge of 127 Rs (1GB) on 3th jan 2015 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 127 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet data charges are deducted from my talk time balance and 3G data balance remain same. When I am checking my data balance using *125# number it shows “Data Bal in ur accoung 1024.00 MB valid till feb 02 2015”. When i have called Customer Care and they dont know about ISF, Next day I went to idea store to ask regarding and they told ISF means Idea Smart Phone. I don't have a Idea Smart Phone. They are not written ISF meaning nor given terms and condition for it on their web site. I have requested to revert my balance but they denied my request told me it is not possible. Please help me