Paytm — Issuing an invalid bus ticket and no response from customer care

Address:

Chennai, Tamil Nadu

Hi, I am Vineeth. I have booked a bus ticket (tuticorin to chennai) through paytm on July 29 2015 . But the bus operator RAVI TRAVELS said that the ticket is not a genuine one and somebody else booked that seat with them. They say the ticket is unauthorized and refused me to board the bus. They claim that the seat was booked on july 28 2015 itself. So when i tried to contact paytm on this issue they didn't attend any phone calls so i emailed them. I got a reply mail that they will look into this matter and reply back in one or two days but it is now more than 10 days. Still i didn't get a reply. Please look into this issue and help me to refund my money. Ticket details are as follows : ORDER NO. [protected] PAYTM TICKET ID - OCQ52J TICKET PNR - 10015 FROM tuticorin TO chennai DATE OF JOURNEY[protected] OPERATOR - RAVI TRAVELS PRICE - 750