Paytm — Local NCR-Delhi order not delivered since 2 weeks

Address:

Gurgaon, Haryana, 122017

This is reagrding order no [protected], placed on paytm on 15th april 2016;

Paytm ahs warehouse in delhi and my residenec si also in ncr delhi;

But it is so awkard that my order is not delivered despite multiple reminders;

I know shoppoing from paytm is a foolish mistake from me and wrong because paytm is not a genuine shopping e-merchant;

And i fear that paytm a noida based company will gobble up my money as order was prepaid;
More over paytm does not have any assigned number for customer support number, as whenever i call paytm the ivr wrongly tells me that this is not a registered no and call from registered no ;i am feeling not only paytm is in ethical and wrong company, it does have very poor systems;
Dear reader,
Please help me in getting my order delivered from paytm;
I promise that this will be my last order with paytm;