Paytm Mall — damaged refrigerator received and they are delaying return pickup | |||
I ordered refrigerator on paytmmall, after delivery when we check it, it was damaged due to outer packing of it. We raised a return request and ask for refund/replacement. But till date there are no proper response coming from paytm. They are saying we are processing return pickup. I submit query against it using app 5-10 times, but never received response in it. Few times i tried to talk to customer care executive and asked for timeline, which they refused and said we do not provide any timeline. Orderno: [protected] Request no: 38013333 Request no: 38362298 Are there any chances of picking up? Customer care says we are processing, but they are not ready to tell me any timeline... Need urgent solution, please help on this issue. Was this information helpful? | |||
|
Sep 19, 2017 Updated by Jiten Patel Here's the order detail on sitem | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Post your Comment