Paytm Mall — fraud by paytm in selling me a laptop

Address:	New Delhi, Delhi, 110019
Website:	paytm mall

I rohit goel have ordered a laptop asus vivobook x507 on 09 october 2018, order no. [protected] on paytm (Registered mobile no. [protected])
I have been delivered a laptop on 11 october 2018. The serial number on the laptop is not the same as mentioned on the paytm bill.
I have requested a return but rejected by paytm.
I have constantly talking to paytm daily but getting no responses from paytm.
My paytm case reference id is 90966805.
After getting no responses from paytm after three days, i reported the case to national consumer helpline docket no. 962296 on 15 october 2018.
Kindly resolve the case as soon as possible and return the laptop and credit my refund amount to me.
Thanking you

Rohit goel
[protected]