Paytm Mall — not received refund amount from paytm mall

Address:

560068

I have placed order "nike men black sneakers[protected]" order no. [protected] on 27-dec-2019 in paytm mall and received by 29-dec-2019. But i am not satisfied with that product because this product looking like fake product. Then i requested for return this product and even accepted my request, i returned product on 31- dec-2019 5 pm ist, post returned product i got mail like return request rejected from paytm, even i have returned everything. Then i called paytm help line, from paytm help line i didn't receive any updates. Still i have not received refund amount from paytm mall.

Nike men black sneakers[protected]
Order no. [protected]
Sold by crafeo
Quantity: 1/size: uk 7