Paytm — Medicine were found in mobile product courier and mobile product already stolen

Address:New Delhi, Delhi, 110096
Website:Paytm.com

I purchase a mobile product lenevo A6000 by the online shopping web site PAYTM on 06.05.2016 and my order no. [protected] with paying Rs. 7474. The proper packed courier was received on 08.05.2016 (Sunday) at my home address. I opened the courier and found that some scrap medicine bottle and cello tape were in this and the mobile product Lenovo A6000 was stolen already. I asked to courier boy about it he told me that this not his/his courier company mistake. After that told about it Paytm customer care executive and he assured that with in 24 hour the dispute will sortout but till time here is nothing improvement. my complain no. 01980642.

Pls help

Kamal Singh
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20040
    Pending
    0
    Resolved
    1740
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information