Paytm Merchant — service not receive and payment deduct 767 rs

My payment deduct 767 rs from paytm but merchant ccavenue send email my oder has failed but paytm deduct my money and send these sms (Your bank just confirmed a successful payment of rs.767.0 on paytm against order id ccafa1ate181. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.) please refund my money paytm