Paytm Mobile Solutions — 360 rs. Has been deducted from my account & payment still showing failed.

Address:	New Delhi, Delhi, 110025
Website:	360 Rs. has been deducted from my account & payment still showing failed .

— forwarded message —
From: kavi sharma
Date: wed, dec 14, 2016 at 2:42 pm
Subject: re: paytm care
To: paytm care

Dear team,

My transaction at paytm was unsuccessful & money has been deducted from account as problem is still not solved.

— forwarded message —
From: kavi sharma
Date: wed, dec 14, 2016 at 10:51 am
Subject: electricity payment failed-order no.[protected]
To: [protected]@paytm.com

Dear team,

— forwarded message —
From: kavi sharma
Date: wed, dec 14, 2016 at 2:42 pm
Subject: re: paytm care
To: paytm care

Dear team,

My transaction at paytm was unsuccessful & money has been deducted from account as problem is still not solved.

— forwarded message —
From: kavi sharma
Date: wed, dec 14, 2016 at 10:51 am
Subject: electricity payment failed-order no.[protected]
To: [protected]@paytm.com

Dear team,

360 rs. Has been deducted from my account & payment still showing failed.

Request you please refund my money asap.

Inline image 1

On wed, dec 14, 2016 at 2:06 pm, paytm care wrote:
Dear customer

Greetings from paytm!

We apologise for any inconvenience caused to you owing to a delay in response from our end. We have seen an overwhelming surge in usage and queries which has led to this delay.

In case your transaction at paytm was unsuccessful, you should have got the refund for same. For the successful transactions, you would have already got the benefits.

However, in case your problem is still not solved, please reply to us on this mail and we will ensure that we solve your problem on priority.

Thank you for your continued trust in us.

Regards

Ref:_00d28dppr._50028y8q9m:ref

.

Request you please refund my money asap.

Inline image 1

On wed, dec 14, 2016 at 2:06 pm, paytm care wrote:
Dear customer

Greetings from paytm!

We apologise for any inconvenience caused to you owing to a delay in response from our end. We have seen an overwhelming surge in usage and queries which has led to this delay.

In case your transaction at paytm was unsuccessful, you should have got the refund for same. For the successful transactions, you would have already got the benefits.

However, in case your problem is still not solved, please reply to us on this mail and we will ensure that we solve your problem on priority.

Thank you for your continued trust in us.

Regards

Ref:_00d28dppr._50028y8q9m:ref